At WHITESHAWS SURPLUS SUPPLIES LTD, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and interact with our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us, such as:

• Name
• Email address
• Postal address
• Phone number
• Payment information

1.2 Non-Personal Information

We also collect non-personal information automatically when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited
• Time and date of visit

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information, such as purchase confirmations and invoices
• To respond to your comments, questions, and requests, and provide customer service
• To send you technical notices, updates, security alerts, and support and administrative messages
• To communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
• To monitor and analyze trends, usage, and activities in connection with our services
• To personalize and improve our services and provide advertisements, content, or features that match user profiles or interests
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of WHITESHAWS SURPLUS SUPPLIES LTD and others

3. How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of WHITESHAWS SURPLUS SUPPLIES LTD or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• With your consent or at your direction

4. Security of Your Information

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data during transmission
• Regular review of our information collection, storage, and processing practices
• Restricting access to personal information to employees, contractors, and agents who need to know that information in order to process it on our behalf

5. Your Choices

5.1 Access and Correction

You may request access to, correction of, or deletion of your personal information by contacting us via the contact form and email listed on our contact us page. We will respond to your request in accordance with applicable law.

5.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us at [email protected]. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information about your browsing activities. Cookies are small data files stored on your device that help us understand how you interact with our website and improve your experience.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]

Thank you for choosing WHITESHAWS SURPLUS SUPPLIES LTD. We value your privacy and are committed to protecting your personal information.